What happens to my account if my subscription ends?
When your 7ART subscription ends, your account does not get deleted. Your account remains available, but it automatically changes to the Free plan.
The Free plan has limited access and does not include the same benefits as a paid subscription.
Can I still sign in?
Yes. You can still sign in to your 7ART account after your subscription ends.
Your profile and account information remain available unless you choose to delete your account.
Can I still see my creations?
Your previous creations remain connected to your account.
However, access to certain features may be limited after your subscription expires.
Can I still download my creations?
No. After your subscription ends, downloading creations is not available.
If you have important creations you want to keep, we recommend saving them while your subscription is active.
What happens to my remaining credits?
Credits included with your subscription are available during your active subscription period.
When your subscription ends:
- Unused subscription credits expire.
- Your account balance becomes 0 credits.
- New credits become available when you resubscribe or start a new eligible plan.
To continue creating, you will need to subscribe to a paid plan.
What happens if I resubscribe?
If you resubscribe, your paid plan benefits will be restored according to the selected subscription.
Your account and existing creations remain connected to the same account.
When should I contact support?
Contact our support team if:
- Your subscription ended but you cannot access your account.
- You believe your creations are missing.
- You cannot access your account features after resubscribing.
- You experience another issue related to your subscription status.
When contacting support, include:
- The email address connected to your 7ART account.
- Your subscription details (if available).
- A description of the issue.
- A screenshot, if available.
This information helps our team investigate the issue faster.
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