I subscribed through the App Store — how do I cancel?
If you purchased your 7ART subscription through the Apple App Store, your subscription is managed by Apple rather than directly through 7ART.
You’ll need to cancel it through your Apple subscription settings.
How to cancel on iPhone or iPad
1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Select your 7ART subscription.
5. Tap Cancel Subscription.
6. Follow the on-screen instructions to confirm.
Apple notes that you may need to scroll down to find the cancellation option. If you don’t see a Cancel Subscription button, or you see an expiration message, the subscription may already be cancelled.
What happens after I cancel?
Cancelling through Apple prevents your App Store subscription from renewing for another billing period.
Your subscription will generally remain available until the end of the period you’ve already paid for.
I can’t find my 7ART subscription
Make sure you’re signed in with the Apple Account that was used to purchase the subscription.
If the subscription still doesn’t appear, check your Apple purchase history or contact Apple Support for help locating the purchase.
Because App Store subscriptions are billed and managed by Apple, 7ART cannot cancel an App Store subscription from your 7ART billing settings.
Does cancelling through Apple automatically give me a refund?
No. Cancelling a subscription and requesting a refund are separate processes.
If you want to request a refund for a purchase made through the App Store, see I subscribed through the App Store — how do refunds work?
