How do I reset my password?
If you forgot your password or want to update your current password, you can change it from your 7ART account settings or reset it from the login page.
When should I reset my password?
You may need to update your password if:
- You forgot your password.
- You cannot sign in to your account.
- You want to change your current password for security reasons.
How do I change my password from my account?
If you can access your 7ART account:
1. Sign in to your 7ART account.
2. Open your profile menu.
3. Select Profile.
4. Go to the Profile appearance section.
5. Find the Password subsection.
6. Click Change password.
7. Enter your new password and save the changes.
Your new password will be used the next time you sign in.
How do I reset my password if I cannot log in?
To reset your password:
1. Open the 7ART login page.
2. Select Forgot password.
3. Enter the email address connected to your 7ART account.
4. Check your email for the password reset instructions.
5. Create a new password and use it to sign in again.
After resetting your password, try logging in with your updated details.
I didn't receive the reset email
If you do not receive the password reset email:
- Check your spam or junk folder.
- Make sure you entered the correct email address.
- Wait a few minutes and try requesting the reset email again.
If you still do not receive the email, your account may be registered under a different email address. If you are not sure which email address you used, contact our support team and we will help you locate your account.
The reset link isn't working
If the password reset link does not work:
- Request a new password reset email.
- Make sure you are using the most recent reset link.
- Try opening the link in another browser or device.
If the problem continues, contact our support team.
Still having problems?
If you are still unable to reset your password, contact our support team at support@7art.ai .
Please include:
- The email address you use for your 7ART account.
- A description of the issue.
- A screenshot of any error message, if available.
This information will help us identify the issue and assist you faster.